Mattermost Pricing: How the Freemium Model Works
Everything that shapes what Mattermost actually costs: its Freemium model, billing factors, and cheaper alternatives in Communication.
How much does Mattermost cost? This page explains the Freemium model used by Mattermost, what factors drive your final bill, and Communication alternatives with different pricing models so you can compare before subscribing.
Mattermost is a communication with a 4.4/5 user rating. Like most B2B tools, exact prices change with plans and time — that is why this article focuses on how the pricing model works rather than numbers that go stale.
How Mattermost Pricing Works
Mattermost uses a freemium model: a free plan with limited features and paid plans that unlock the full toolkit. In practice, Mattermost bills based on the plan you choose, so your total cost scales with how the team uses it.
Is Mattermost Free?
Yes — Mattermost offers a free (freemium) plan, so you can try it without a credit card. Free plans typically limit users, storage volume, or advanced features.
- Always check the trial length and whether a credit card is required.
- Compare free-plan limits with your team's real needs.
- Visit Mattermost's official website for the latest price list.
Pricing Snapshot
Mattermost uses a freemium model: a free plan with limited features and paid plans that unlock the full toolkit.
What Drives Your Final Cost
These four factors usually determine what you actually pay:
- Seat count: critical for per-user and tiered models.
- Usage volume: transactions, requests, or data processed.
- Billing cycle: annual is usually cheaper than monthly.
- Add-ons: extras like SSO, audit logs, or premium support.
Mattermost Alternatives with Different Pricing
If the Freemium model does not fit your business pattern, 2 same-category alternatives offer different models. Here is a quick comparison:
- Discord — Free, rating 4.6/5 (free plan available)
- Slack — Freemium, rating 4.5/5 (free plan available)
- Microsoft Teams — Freemium, rating 4.4/5 (free plan available)
- Rocket.Chat — Freemium, rating 4.3/5 (free plan available)
- Zoom — Freemium, rating 4.3/5 (free plan available)
- Chanty — Freemium, rating 4.2/5 (free plan available)
Tips for Choosing the Right Plan
Do these before you get your card out:
- Project seat needs 6 months out, not just today's headcount.
- Test your core workflow on the free/trial plan for at least a week.
- Ask support whether annual discounts or startup pricing exist.
- Plan your exit: make sure data can be exported at any time.
Price Alternatives to Mattermost
9 tools in the same category with their pricing models side by side.
| Tool | Pricing Model | Rating |
|---|---|---|
| Free | 4.6 / 5.0 | |
| Freemium | 4.5 / 5.0 | |
| Freemium | 4.4 / 5.0 | |
| Freemium | 4.3 / 5.0 | |
| Freemium | 4.3 / 5.0 | |
| Freemium | 4.2 / 5.0 | |
| Free | 4.2 / 5.0 | |
| Freemium | 4.1 / 5.0 | |
| Freemium | 4 / 5.0 |
Frequently Asked Questions
How much does Mattermost cost?
Mattermost uses a freemium model: a free plan with limited features and paid plans that unlock the full toolkit. Exact figures vary by plan and time, so check Mattermost's official pricing page for current numbers.
Does Mattermost have a free plan?
Yes, Mattermost offers a freemium plan, so you can start at no cost, with feature limits on the free tier.
Are there hidden fees?
Commonly missed costs: extra seats, add-ons (SSO, premium support), usage overages, and the monthly-vs-annual gap. Always read the vendor's pricing FAQ before subscribing.
Which alternative is cheaper than Mattermost?
Discord, Slack, Microsoft Teams use a free/freemium model, so the initial cost is zero — ideal if you want to cut spending.
Can pricing be negotiated?
For enterprise plans or large annual contracts, there is almost always room to negotiate. Talk to sales, compare offers from two vendors, and ask for free add-ons (onboarding, support) as part of the deal.
Conclusion
Mattermost's pricing follows a Freemium model — understand how it works, calculate your seat/usage needs, then compare against alternatives in the Communication category before subscribing. The right decision is not the cheapest one, but the one that matches your team's usage pattern.